beagle1957 1 Posted July 23, 2014 Share Posted July 23, 2014 Hello, new user and Norton refugee(yay!) here. Since installing ESET Smart Security, the Google Drive app on my desktop (Windows 8.1 Pro Update 1 84-bit) reports that it can not connect to the internet. I have both the HIPS and Personal Firewall modules in ESET Smart Security set to learning mode and I saw the firewall create a rule to permit outbound access for Google Drive on TCP port 443, which should have done the trick, but didn't. Any suggestions? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,693 Posted July 23, 2014 Administrators Share Posted July 23, 2014 Did you enable SSL scanning by chance? Link to comment Share on other sites More sharing options...
beagle1957 1 Posted July 23, 2014 Author Share Posted July 23, 2014 Thanks for the prompt reply - I believe SSL scan settings are set to default. I'm not at my computer currently - I will check as soon as I get home & report back. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,693 Posted July 23, 2014 Administrators Share Posted July 23, 2014 You can try disabling firewall via gui and protocol filtering in advanced setup, one at a time, to narrow it down. Link to comment Share on other sites More sharing options...
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