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Google Drive Desktop App Can't Connect To Internet


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Hello, new user and Norton refugee(yay!) here.  Since installing ESET Smart Security, the Google Drive app on my desktop (Windows 8.1 Pro Update 1 84-bit) reports that it can not connect to the internet.

 

I have both the HIPS and Personal Firewall modules in ESET Smart Security set to learning mode and I saw the firewall create a rule to permit outbound access for Google Drive on TCP port 443, which should have done the trick, but didn't. 

 

Any suggestions?

 

 

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Thanks for the prompt reply - I believe SSL scan settings are set to default.  I'm not at my computer currently - I will check as soon as I get home & report back.

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You can try disabling firewall via gui and protocol filtering in advanced setup, one at a time, to narrow it down.

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