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UNLOCK CODES KEEPS GETTING EXPIRED...


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Pease help!! I have been locked out of my android phone device. The problem is it was offline when it got locked up. upon following the steps to unlock the device, i keyed in the unlock code in the unlock device section under settings but it didnt work as i was told " Unlock Code has expired. Please obtain a new code"... then later, the afore mentioned unlock code became "invalid "...so i followed the steps all over again...i noticed there was a new unlock code...and guess what ? after keying in this new unlock code I was told  " Unlock Code has expired. Please obtain a new code" A-G-A-I-N!!

1. HOW DO I OBTAIN THIS "NEW CODE" ? Do I just wait for it? How long do I? At least if I can know the specific time interval that the current code gets expired and newer code gets released...i will be glad...so i can be able to key the new code in before it expires.

2. IF THE NEW CODES ARE GIVEN, THEN HOW AND AT WHAT TIME DO I KNOW IF THE NEW CODE HAS BEEN RELEASED?

3. WHAT ARE THE INTERVALS OF VALIDITY, CHANGE OF CODE, AND EXPIRATION OF NEW CODES??

please help!  THANKS!

PS: MY LOCKED ANDROID PHONE WAS OFFLINE BEFORE IT GOT LOCKED BY ESET.

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If you didn't enable biometric authentication and forgot the PIN or pattern, tap "Forgot your PIN". On the next screen enter your my.eset.com password. If you forgot it, reset your my.eset.com password first. Next choose your new PIN and confirm it.

https://support.eset.com/en/kb2949-reset-my-security-password-for-eset-mobile-security-for-android#PIN

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