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ESET Protect license management issue


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My company uses ESET Protect on-prem and recently got into a state where we had more machines activated than our license allows. I've deactivated the offending machines and removed them from ESET centrally, and our dashboard shows a total of 60 ESET machines, but when I go to License Management within our central console I still show 63/60 activations on the license and can't get the count to go down or synchronize properly. How do I fix this before we renew our license?

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I see that you have 4 machines that have not connected to ESET licensing servers for 30 days. If it's safe to remove them, do so at ela.eset.com. Also we would recommend creating an EBA account at eba.eset.com and moving the license there from ELA.

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