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Posted

Hello,

 

After update the VA (based on CentOS) to ESET PROTECT 8.1.13.0 I am unable to  login to console at first try. I have an AD group for ESMC administrators. Before update it worked like charm.

 

I tried with all browsers: Chrome, Firefox, Edge, IE, same behavior:

 

1.       If I login first time in a browser, or after clear cache, it works with AD user:

Untitled1.png.0782f8e33f7c14b1c9e48c9e60e36673.png

 

2.       If I login second time with tick on Log Into Domain, I receive this:

untitled2.PNG.86a4fa671bf2d5d47643660f05bb6da6.PNG

 

3.       If I fill any other input, also non existent local user, without tick on Log Into Domain, will give error, and after that if I tick Log Into Domain and use my domain user, it will work.

untitled3.PNG.2a074779455e7a121a91ffc14853e1f4.PNG

4.       Now works with domain user

untitled4.PNG.672494dca9bf10e4fd92838bd66b1c66.PNG

 

5.       The error from log is: Error: CServerSecurityModule [Thread 7f1c41970700]: AuthenticateNativeUser: Native user login failed

  • Administrators
Posted

Looks like a known issue that will be fixed in the next service build of ESET PROTECT.

P_EP-24873

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