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hi

i have installed eset mobile security on my phone. and also bought an 1 year license for it.

but when i pen the app it wants to activate the free license no other options and when i proceed with the app it asks for detection of potentialy unwanted programs and my email (i cant change my email. it reads it from my accounts) and then i tap activate button. it gives me an error stating this :

communication errorinvalid data was entered. please re enter the data again (21002)

what data is invalid exactly? and what can i do to fix this and apply my 1 year license?

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  • 3 weeks later...
  • ESET Moderators

Hello,

ESET does not do business in Iran, as mentioned in this message thread. This is why the software fails to activate.

I would suggest that you contact whomever you bought the license from and request a refund.

Regards,

Aryeh Goretsky

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