FleXosDG 0 Posted July 5, 2021 Posted July 5, 2021 Hello, Since yesterday, one of our clients has an error regarding the connection to the update servers on 2 different computers. I can ping update.eset.com no problem, and changing to public dns + /flushdns doesn't change anything. I tried reinstalling the software but the live installer cannot connect either. The offline installer works fine but I end up having the same error. I've seen that an user on twitter seems to have the same issue : While typing this post, I realized that pining update.eset.com from my PC translates to update.gmt.update.com with an ip in 91.x.x.x, while on my client I had 19x.x.x.x Possible DNS replication issue ? We are in Belgium. Regards, David
MrWrighty 6 Posted July 5, 2021 Posted July 5, 2021 (edited) If I ping update.eset.com from here in the UK, I get 91.228.167.132, so the issue appears to be with the client. Edited July 5, 2021 by MrWrighty
Administrators Marcos 5,469 Posted July 5, 2021 Administrators Posted July 5, 2021 Looks like you have posted in an incorrect forum. This forum is intended for ESET NOD32 Antivirus for Windows. Please provide the following: 1, Your public license ID in the form of XXX-XXX-XXX 2, Information about what product you attempt to download. ESET Endpoint v8 for Linux can be downloaded fromhttps://www.eset.com/int/business/download/endpoint-antivirus-linux/ https://help.eset.com/eeau/8/en-US/?system_requirements.html The following operating systems of 64-bit architecture are officially supported and tested: Ubuntu Desktop 18.04 LTS 64-bit Ubuntu Desktop 20.04 LTS Red Hat Enterprise Linux 7, 8 with supported desktop environment installed. SUSE Linux Enterprise Desktop 15
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