G313 0 Posted July 3 Share Posted July 3 Licence 7 PC's. Three show not active but I use them every day. Why do they show not active and I can not change them to active. Any help c.q. suggestions are welcome. Link to comment Share on other sites More sharing options...
Administrators Marcos 3,817 Posted July 3 Administrators Share Posted July 3 Please provide a screen shot for clarification. Where do you see inactive units or whatever you meant? Link to comment Share on other sites More sharing options...
VanBuran 0 Posted July 4 Share Posted July 4 (edited) I have the same on 2 computers on Windows 10. ESET Ver.14.2.19.0 Edited July 4 by VanBuran Link to comment Share on other sites More sharing options...
Administrators Marcos 3,817 Posted July 4 Administrators Share Posted July 4 Do you have these devices connected to your my.eset.com account? Link to comment Share on other sites More sharing options...
VanBuran 0 Posted July 4 Share Posted July 4 (edited) Yes, both computers are connected to the account. Edited July 4 by VanBuran Link to comment Share on other sites More sharing options...
PPMT 1 Posted July 4 Share Posted July 4 Hello everyone, I have exactly the same problem as g313 and Vanburan just described, I already posted about this on the 5th of june, but nothing has changed since than although I was given a promise that this issue will be solved soon and we will be informed about that matter, I guess It's a bug. Hopefully we will get some feedback this time. thank you in advance with best regards PPMT Link to comment Share on other sites More sharing options...
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