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Main Gui Not Responding


gmross
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For the last few weeks I have been getting the message "Eset Main GUI is not responding".  I'm using Vista, have been for a few years and get regular Microsoft updates as necessary, so why has NOD32 started giving me problems?

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Hello,

It's a good chance Vista is giving you problems. ;)

Worst OS ever to come through Microsoft's door, followed by MCE is in second.

 

I know this doesn't help, but it's the first thing that comes to mind.

You are welcome to standby for other suggestions. even from staff however, even with this type of issue; creating a support case or contacting by phone may be more in your favor. :unsure:

Edited by Arakasi
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  • ESET Moderators

Hello,

 

do you have the latest version installed?

If no please upgrade to it.

 

In case the issue persists with the latest version, please create a SysInspector log from the affected machine and dump of egui.exe (it should be unresponsive for a while at least 30 seconds), pack them to an archive and send me PM with download link.

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