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Guest Robin555

Windows did an update on the 9th June 2021. This created a lot of problems on my system including having to re activate ESET a number of times. I did a system restore to the 8th and now ESET does not do the daily update. I receive an error message:

Modules update failed

Product update failed


Please let me know how I can correct this.

Thank you


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  • Administrators

You have posted as a guest in the Quick questions forum, however, you've reported an issue instead of asking a question. One of this forum rules reads:

4, Ask only simple questions. If you want to report an issue, inquire about your license, etc., create a forum account first. This forum is not intended for lengthy discussions.

Therefore please sign up for our forum and re-post in the appropriate product subforum. Also provide logs as follows:
- enable advanced logging under Help and support -> Details for tech support
- run update
- disable logging
- collect logs with ESET Log Collector and upload the generated archive.

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