Guest Robin555 Posted June 11, 2021 Posted June 11, 2021 Windows did an update on the 9th June 2021. This created a lot of problems on my system including having to re activate ESET a number of times. I did a system restore to the 8th and now ESET does not do the daily update. I receive an error message: Modules update failed Product update failed Please let me know how I can correct this. Thank you Robin
Administrators Marcos 5,461 Posted June 11, 2021 Administrators Posted June 11, 2021 You have posted as a guest in the Quick questions forum, however, you've reported an issue instead of asking a question. One of this forum rules reads: 4, Ask only simple questions. If you want to report an issue, inquire about your license, etc., create a forum account first. This forum is not intended for lengthy discussions. Therefore please sign up for our forum and re-post in the appropriate product subforum. Also provide logs as follows: - enable advanced logging under Help and support -> Details for tech support - run update - disable logging - collect logs with ESET Log Collector and upload the generated archive.
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