ESET Endpoint Security Error - ESET Endpoint Security 8.0.2028.0

[dledbetter 0]

I am getting an error on our computers at random intervals. I have seen this in other forums topics but not on the version we are running.

Error states:

6/9/2021 15:56:46 PM - During execution of  on the computer XXXXXXXXX, the following event occurred: User rules file contains invalid data.
6/10/2021 9:31:23 AM - During execution of  on the computer XXXXXXXXX, the following event occurred: User rules file contains invalid data.

 

Any ideas on what would cause these errors? HIPS issue?

 

 

[Marcos 5,468]

Please provide logs collected with ESET Log Collector on the troublesome machine for a start.

[dledbetter 0]

On 6/10/2021 at 10:03 AM, Marcos said:

Please provide logs collected with ESET Log Collector on the troublesome machine for a start.

Marcos, I have sent them to you via PM.

Thanks

[dledbetter 0]

This had to do with a file path in the C:\ProgramData folder that we had in HIPS rules in our install package.

 

Resolved and Thanks Marcos