isakovsergei333 0 Posted May 28, 2021 Share Posted May 28, 2021 Hello, could you please some recommendation about this error? the product was installed according to these instructions https://help.eset.com/protect_install/80/en-US/component_installation_server_linux.html EraServerInstaller.log customer_info.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 5,407 Posted May 29, 2021 Administrators Share Posted May 29, 2021 Please check the version of the MySQL ODBC driver and make sure that a supported version is installed. For more information, please read https://help.eset.com/protect_install/80/en-US/?database_requirements.html Link to comment Share on other sites More sharing options...
ESET Staff MartinK 384 Posted May 31, 2021 ESET Staff Share Posted May 31, 2021 Could you please provide complete command line (without sensitive details) you used for invoking EP installer? I have suspicion there is something wrong, either improperly escaped, containing special characters, etc, Unfortunately it is not clear from installer log what exactly is wrong. Link to comment Share on other sites More sharing options...
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