Alexander Ivanov 0 Posted May 25, 2021 Share Posted May 25, 2021 OS version: Linux 4.19.0-12-amd64 x86_64 System time: 2021-05-25 16:05:26 UTC Product version: 4.5.16 Check new version Virus database: 23353 (20210525) Licensed products: ESET Mail Security i disable all logs #syslog_facility = "daemon" #syslog_class = "error:warning" but in daemon log i have many of this info="decompression could not complete (possible reasons: insufficient free memory or disk space, or a problem with temp folders)", avstatus="not scanned", hop="accepted" Link to comment Share on other sites More sharing options...
Administrators Marcos 4,718 Posted May 25, 2021 Administrators Share Posted May 25, 2021 Please collect logs as per https://support.eset.com/en/kb6159 and raise a support ticket with your local ESET distributor. Either the amount of free RAM was insufficient or there was a problem creating temporary files. Also please note that EMSL 4.5 will reach EOL at the end of this year as per https://support.eset.com/en/kb3592. Link to comment Share on other sites More sharing options...
Alexander Ivanov 0 Posted May 26, 2021 Author Share Posted May 26, 2021 i collect logs and send archive to local support - support@centio.bg Link to comment Share on other sites More sharing options...
Alexander Ivanov 0 Posted June 7, 2021 Author Share Posted June 7, 2021 solution av_scan_obj_max_size = 0 av_scan_archive_max_size = 0 Link to comment Share on other sites More sharing options...
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