shinq 0 Posted May 21, 2021 Share Posted May 21, 2021 I'm having trouble unlocking my smartphone. -Even though I reset the password, I cannot open it with that password. ・ I don't know how to unlock. Please tell me how to unlock it! 【background】 Since I changed my smartphone carrier, I replaced the sim card. After that, when I restarted my smartphone, Anti-Theft worked and I was asked for a password. I typed all the passwords I could think of, but I don't have the credentials, and if I forget the password, I set a new password and type the password, but I don't have the credentials. It will be. Therefore, I thought that it would be removed if the protection was released, so I disconnected the smartphone from the license screen (https://my.eset.com/licenses/detail/*****) on the PC side. However, anti-theft support still remained and could not be unlocked. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,069 Posted May 22, 2021 Administrators Share Posted May 22, 2021 Please follow the instructions at https://support.eset.com/en/kb2949 shinq 1 Link to comment Share on other sites More sharing options...
shinq 0 Posted May 23, 2021 Author Share Posted May 23, 2021 thanks! Link to comment Share on other sites More sharing options...
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