shinq 0 Posted May 21, 2021 Posted May 21, 2021 I'm having trouble unlocking my smartphone. -Even though I reset the password, I cannot open it with that password. ・ I don't know how to unlock. Please tell me how to unlock it! 【background】 Since I changed my smartphone carrier, I replaced the sim card. After that, when I restarted my smartphone, Anti-Theft worked and I was asked for a password. I typed all the passwords I could think of, but I don't have the credentials, and if I forget the password, I set a new password and type the password, but I don't have the credentials. It will be. Therefore, I thought that it would be removed if the protection was released, so I disconnected the smartphone from the license screen (https://my.eset.com/licenses/detail/*****) on the PC side. However, anti-theft support still remained and could not be unlocked.
Administrators Marcos 5,725 Posted May 22, 2021 Administrators Posted May 22, 2021 Please follow the instructions at https://support.eset.com/en/kb2949 shinq 1
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