Jump to content

Future Request ConnectWise Automate DEM

Recommended Posts

Hi ESET team,

We are using ESET in a bit of odd way. We have our Eset protect server AND we are using the Eset Direct Endpoint Manager plugin for ConnectWise Automate.

Reason for this: we've got MSP customers fully managed via ConnectWise, but we also have customers that just consume ESET licenses for their company, Now there's a feature I realy would like to have: Agent-Only deployment.
DEM is able to deploy security products in a very effcient way. I love the way it works and would like to use it. But i just want to enroll the ESMC agent without security product. The reason for this is that we have set all automation, policies and tasks in ESMC. I dont want to do this in Automate to avoid conflicts and strange behaviour. 

So please make an option to deploy the live installer (Bat file) only using DEM.

As a second request: please keep the plugin updated. The plugin comes with an internal monitor called "ESET DEM - Product Upgrade Available". However, the versions in Automate are very mutch behind:


So this monitor triggers on every single computer with ESET Endpoint Security v8 for example. Sure i'm able to add some values to the database table myself. But that's not "User friendly".

Feel free to reach out to me if more information is required.


Kind regards,

Bas van der Zanden



Link to post
Share on other sites
  • Administrators

I would recommend contacting your local ESET distributor in order to get a timely response on this subject.

Link to post
Share on other sites
  • ESET Staff

@Bas van der Zanden I have forwarded your request to our product management. Once I get a response from them, I will try to share it with you. Bot requests seems to me as valid, so we will for sure consider them. 

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Create New...