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License key not working


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Hello,

I purchased ESET nod 32 when I enter the activated code, it says "activation failed" please contact support. 

I posted a picture of the error here: https://gifcop.com/eset-activation-code-error/

 

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What activation error did you get? Also please provide your public license ID.

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Hello, I posted a picture of the error for you to see here. I had trouble posting the image here. 

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The activation error is not in the screen shot. It should read ACT followed by a numeric code.

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Okay, it just says to contact ESET support. What is the best way for ESET customers to get support on these issues? 

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Are you positive there is no error code reported?

image.png

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