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Problem with "New Update Available"


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A dialog form has popped up saying a new update is available. I click "Accept and Update Now" and the form disappears and the usual Windows for pops up asking for permission to do this. I click OK and it goes away, then the original update form pops up again and the cycle repeats, and I can't get it to stop. What's up?

eset form.jpg

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Could you please post a screen shot of your Home screen after clicking Accept & update? You should be notified that the update will be installed after rebooting the machine. Have you already rebooted it?

What version of EIS do you have currently installed? Please post logs collected with ESET Log Collector.

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Force the Eset upgrade via use of Eset GUI Update option. I had no issues upgrading to ver. 14.1.19 this way.

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