Cajun1 0 Posted April 26, 2021 Share Posted April 26, 2021 Hello, I am a consultant.....I cannot get a call back or email from Corporate to renew a client license...(I have many others coming due) I have called 6 times and nothing....Can someone here get me in touch with Renewals....Thanks!! Link to comment Share on other sites More sharing options...
Hoppe 0 Posted April 26, 2021 Share Posted April 26, 2021 I cannot get to renew a client license. And dl.eurosecure.com is down. I have called 4 times and nothing happen Regards Hans Gunnarsson Sweden Link to comment Share on other sites More sharing options...
Administrators Marcos 4,908 Posted April 26, 2021 Administrators Share Posted April 26, 2021 3 hours ago, Cajun1 said: Hello, I am a consultant.....I cannot get a call back or email from Corporate to renew a client license...(I have many others coming due) I have called 6 times and nothing....Can someone here get me in touch with Renewals....Thanks!! Did you call (844) 824-3738- Option 1 to contact sales? If you have created a ticket, please provide me with its ID. If not, drop me a personal message with your phone number and I'll pass it to colleagues from ESET LLC to call you. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,908 Posted April 26, 2021 Administrators Share Posted April 26, 2021 45 minutes ago, Hoppe said: I cannot get to renew a client license. And dl.eurosecure.com is down. I have called 4 times and nothing happen The Swedish website is https://www.eset.com/se/ and it opened alright for me. Now it's about 16:30 GMT which is probably already after working hours in Sweden. For contact information please visit https://www.eset.com/se/om/kontakt/ or raise a ticket. Link to comment Share on other sites More sharing options...
Hoppe 0 Posted April 26, 2021 Share Posted April 26, 2021 In Sweden vi have to go to hxxp://dl.eurosecure.com/?id=5501100001&r=Ee9Mx9P&c=se to renew a licens and as you see it is down. I have mail and call them this morning and they would call back. Is it any changes? Another website? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,908 Posted April 26, 2021 Administrators Share Posted April 26, 2021 Since the above url doesn't belong to ESET but to Eurosecure, the Swedish ESET distributor, it's necessary to contact them. We at ESET have no information about how their systems work. Link to comment Share on other sites More sharing options...
Hoppe 0 Posted April 26, 2021 Share Posted April 26, 2021 Ok thanks Link to comment Share on other sites More sharing options...
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