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ESET Endpoint 8 using 25% CPU constantly


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Hello guys,

One customer is asking us why its EPV8 is using 25% of CPU although there're no idle scanning nor module updates and so on.

Screenshot_1.png.99743dc8ba73097e186c3d500769b99c.png

I created an ESET Log Collector with this setting turned on: advanced oper. system logging under tools -> diagnostics

Can you forward this ESET Log Collector to developers?

https://www.dropbox.com/s/kdivw66n0moco52/Uso excesivo CPU logs.rar?dl=0

For safety concerns I encrypted them with a password. Please ask me the password via inbox.

Thank you.

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There is no EsetPerf.etl log in C:\ProgramData\ESET\ESET Security\Diagnostics which cannot happen if you enabled advanced OS logging and disabled it prior to collecting logs with ELC.

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