Lockbits 10 Posted April 13, 2021 Share Posted April 13, 2021 Hello guys, One customer is asking us why its EPV8 is using 25% of CPU although there're no idle scanning nor module updates and so on. I created an ESET Log Collector with this setting turned on: advanced oper. system logging under tools -> diagnostics Can you forward this ESET Log Collector to developers? https://www.dropbox.com/s/kdivw66n0moco52/Uso excesivo CPU logs.rar?dl=0 For safety concerns I encrypted them with a password. Please ask me the password via inbox. Thank you. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted April 13, 2021 Administrators Share Posted April 13, 2021 Please drop me a personal message with the password. Link to comment Share on other sites More sharing options...
Lockbits 10 Posted April 13, 2021 Author Share Posted April 13, 2021 15 minutes ago, Marcos said: Please drop me a personal message with the password. Sent. Thanks, Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted April 13, 2021 Administrators Share Posted April 13, 2021 There is no EsetPerf.etl log in C:\ProgramData\ESET\ESET Security\Diagnostics which cannot happen if you enabled advanced OS logging and disabled it prior to collecting logs with ELC. Link to comment Share on other sites More sharing options...
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