shaik34 0 Posted April 10, 2021 Share Posted April 10, 2021 Eset services are using High CPU sometimes its reaching 100% CPU Usage, Please solve issue Link to comment Share on other sites More sharing options...
Administrators Marcos 4,705 Posted April 10, 2021 Administrators Share Posted April 10, 2021 Please make sure that: - on-demand scan is not running - no scheduled scan is set up / running - idle-state scan is disabled in the advanced setup Link to comment Share on other sites More sharing options...
shaik34 0 Posted April 12, 2021 Author Share Posted April 12, 2021 On 4/10/2021 at 12:54 PM, Marcos said: Please make sure that: - on-demand scan is not running - no scheduled scan is set up / running - idle-state scan is disabled in the advanced setup Done Above steps but theres no any change same cpu consumption Link to comment Share on other sites More sharing options...
Administrators Marcos 4,705 Posted April 12, 2021 Administrators Share Posted April 12, 2021 Please enable advanced oper. system logging under Tools -> Diagnostics in the advanced setup and reproduce the issue. It should be done quickly since logging must be turned off after 1-2 min. of logging. Even during this period a 1-2 GB log can be generated. When done, please collect logs with ESET Log Collector, upload the generated archive to a safe location and drop me a personal message with a download link. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,705 Posted April 14, 2021 Administrators Share Posted April 14, 2021 Does switching to the pre-release update channel and rebooting the machine resolve the issue? If not, carry on as follows: - under tools -> diagnostics enable advanced protoscan logging - reproduce the issue - disable logging - when the CPU is high, under tools -> diagnostics click "Create" to generate a dump of ekrn - collect logs with ESET Log Collector and provide the generated archive for perusal. Link to comment Share on other sites More sharing options...
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