sdnian 4 Posted Thursday at 08:16 AM Share Posted Thursday at 08:16 AM I installed EEA 8.0.2028 in Windows 7 SP1. Everything is fine during the installation. Then I enabled the device control setting and reboot this computer. I saw a warning message "Device control is not fully functional". I try to reboot few times, but the situation is the same. I also try to uninstall and install, still no luck. Any suggestion to solve this issue? Diagnostics.zip Quote Link to post Share on other sites
itman 950 Posted Thursday at 01:16 PM Share Posted Thursday at 01:16 PM Verify that you have these two Windows KB's installed: Quote Microsoft® Windows® 7 SP1 with latest Windows updates (at least KB4474419 and KB4490628) https://help.eset.com/eea/8/en-US/sysreq.html Quote Link to post Share on other sites
sdnian 4 Posted Thursday at 01:38 PM Author Share Posted Thursday at 01:38 PM 17 minutes ago, itman said: Verify that you have these two Windows KB's installed: https://help.eset.com/eea/8/en-US/sysreq.html Of course, KB4474419 and KB4490628 are already installed. If Windows 7 does not support SHA2, EEA 8 cannot be installed. Quote Link to post Share on other sites
Administrators Marcos 3,624 Posted Thursday at 02:22 PM Administrators Share Posted Thursday at 02:22 PM Please carry on as follows: - delete the content of C:\ProgramData\ESET\ESET Security\Diagnostics - enable advanced Device Control logging under Tools -> Diagnostics - reboot the machine - disable logging - collect logs with ESET Log Collector and upload complete ELC logs here. Quote Link to post Share on other sites
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