Realtime FileProtection not working

[Guest Thilo]

Since two days I receive the info, that realtime File protection does not work (anymore).

My product (Internet Security 14.0.22.0) is actual und fully licenced until 01/29/22

What to do?

Thanks for your support.

[Marcos 4,705]

Please create a forum account first. Then:
- open the advanced setup -> tools -> diagnosticts -> click Create
- collect logs with ESET Log Collector
- create a new topic in the appropriate product forum and upload the generated archive there.