Anoet 0 Posted March 12 Share Posted March 12 The following virus is only deleted but not removed: JS/TrojanDownloader.Iframe.NKE Any suggestions why the software only deletes it every 2 minutes and not remove/detain it ? This is the log file: 2021/03/12, 12:39:03 Real-time file system protection file /private/var/folders/3h/g974qrg16hs1_jmpjznt_tl00000gn/T/com.microsoft.Outlook/Outlook Temp/kclB-1744530477[E9LA] JS/TrojanDownloader.Iframe.NKE trojan cleaned by deleting Anoet Event occurred during an attempt to access the file by the application: /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook (FDC226B58BEC0DAEE062B5827B603213D02CA628). 12. 3.2021 12:39:02 Link to post Share on other sites
Administrators Marcos 3,693 Posted March 12 Administrators Share Posted March 12 The detection occurred on an existing file. Does the file remain on the disk after you get a message from ESET that it has been cleaned? Link to post Share on other sites
Anoet 0 Posted March 12 Author Share Posted March 12 Real time scan keeps on deleting it every 2 minutes. I did upgrade ESET to Big Sur just now and it seems to be gone. Link to post Share on other sites
Administrators Marcos 3,693 Posted March 12 Administrators Share Posted March 12 You should check logs for more information about the detection and application which created or accessed the detected file. I assume that Outlook creates the temporary file when you receive or read a particular infected email. A solution would be to delete the email. Link to post Share on other sites
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