Anoet 0 Posted March 12, 2021 Posted March 12, 2021 The following virus is only deleted but not removed: JS/TrojanDownloader.Iframe.NKE Any suggestions why the software only deletes it every 2 minutes and not remove/detain it ? This is the log file: 2021/03/12, 12:39:03 Real-time file system protection file /private/var/folders/3h/g974qrg16hs1_jmpjznt_tl00000gn/T/com.microsoft.Outlook/Outlook Temp/kclB-1744530477[E9LA] JS/TrojanDownloader.Iframe.NKE trojan cleaned by deleting Anoet Event occurred during an attempt to access the file by the application: /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook (FDC226B58BEC0DAEE062B5827B603213D02CA628). 12. 3.2021 12:39:02
Administrators Marcos 5,742 Posted March 12, 2021 Administrators Posted March 12, 2021 The detection occurred on an existing file. Does the file remain on the disk after you get a message from ESET that it has been cleaned?
Anoet 0 Posted March 12, 2021 Author Posted March 12, 2021 Real time scan keeps on deleting it every 2 minutes. I did upgrade ESET to Big Sur just now and it seems to be gone.
Administrators Marcos 5,742 Posted March 12, 2021 Administrators Posted March 12, 2021 You should check logs for more information about the detection and application which created or accessed the detected file. I assume that Outlook creates the temporary file when you receive or read a particular infected email. A solution would be to delete the email.
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