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ESET Enterprise Inspector Server- Error during installation


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Please create a new install log by running

msiexec /i path_to_msi /l*vx logfile.txt

and provide logfile.txt.

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Unfortunately it is not clear what is causing the issue. I would recommend opening a support ticket with your local ESET distributor.

Quote

Action start 14:34:07: svrImmSilentDatabaseSettingsCheck.
MSI (s) (90:EC) [14:34:07:346]: Creating MSIHANDLE (7) of type 790542 for thread 1004
MSI (s) (90:74) [14:34:07:346]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIA10A.tmp, Entrypoint: svrImmSilentDatabaseSettingsCheck
MSI (s) (90!70) [14:34:07:456]: Creating MSIHANDLE (8) of type 790541 for thread 6000
MSI (s) (90!70) [14:34:07:471]: Creating MSIHANDLE (9) of type 790540 for thread 6000
MSI (s) (90!70) [14:34:07:471]: Creating MSIHANDLE (10) of type 790531 for thread 6000
MSI (s) (90!70) [14:34:07:471]: Closing MSIHANDLE (10) of type 790531 for thread 6000
MSI (s) (90!70) [14:34:07:471]: Closing MSIHANDLE (9) of type 790540 for thread 6000
MSI (s) (90!70) [14:34:07:471]: Closing MSIHANDLE (8) of type 790541 for thread 6000
MSI (s) (90!70) [14:34:07:471]: Creating MSIHANDLE (11) of type 790541 for thread 6000
MSI (s) (90!70) [14:34:07:471]: Creating MSIHANDLE (12) of type 790540 for thread 6000
MSI (s) (90!70) [14:34:07:471]: Creating MSIHANDLE (13) of type 790531 for thread 6000
MSI (s) (90!70) [14:34:07:487]: Closing MSIHANDLE (13) of type 790531 for thread 6000
MSI (s) (90!70) [14:34:07:487]: Closing MSIHANDLE (12) of type 790540 for thread 6000
MSI (s) (90!70) [14:34:07:487]: Closing MSIHANDLE (11) of type 790541 for thread 6000
MSI (s) (90!70) [14:34:07:487]: Creating MSIHANDLE (14) of type 790541 for thread 6000
MSI (s) (90!70) [14:34:07:487]: Creating MSIHANDLE (15) of type 790540 for thread 6000
MSI (s) (90!70) [14:34:07:487]: Creating MSIHANDLE (16) of type 790531 for thread 6000
MSI (s) (90!70) [14:34:07:487]: Closing MSIHANDLE (16) of type 790531 for thread 6000
MSI (s) (90!70) [14:34:07:487]: Closing MSIHANDLE (15) of type 790540 for thread 6000
MSI (s) (90!70) [14:34:07:487]: Closing MSIHANDLE (14) of type 790541 for thread 6000
MSI (s) (90!70) [14:34:07:487]: Creating MSIHANDLE (17) of type 790541 for thread 6000
MSI (s) (90!70) [14:34:07:487]: Creating MSIHANDLE (18) of type 790540 for thread 6000
MSI (s) (90!70) [14:34:07:502]: Creating MSIHANDLE (19) of type 790531 for thread 6000
MSI (s) (90!70) [14:34:07:502]: Closing MSIHANDLE (19) of type 790531 for thread 6000
MSI (s) (90!70) [14:34:07:502]: Closing MSIHANDLE (18) of type 790540 for thread 6000
MSI (s) (90!70) [14:34:07:502]: Closing MSIHANDLE (17) of type 790541 for thread 6000
MSI (s) (90!70) [14:34:23:346]: Creating MSIHANDLE (20) of type 790531 for thread 6000
MSI (s) (90!70) [14:34:23:346]: Closing MSIHANDLE (20) of type 790531 for thread 6000
MSI (s) (90!70) [14:34:39:846]: Creating MSIHANDLE (21) of type 790531 for thread 6000
MSI (s) (90!70) [14:34:39:846]: Closing MSIHANDLE (21) of type 790531 for thread 6000
MSI (s) (90!70) [14:34:39:846]: Creating MSIHANDLE (22) of type 790531 for thread 6000
Error 25001.

 

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17 hours ago, labynko said:

I have the same error. Diego Alfaro, did you fix the problem?

Please provide an install log created as per the instructions above to find out if the cause is really same.

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I confirm that the installer fails at the same point as in the OP case. Please open a support ticket with your local ESET distributor for further troubleshooting.

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On 3/20/2021 at 3:06 PM, labynko said:

I have the same error. Diego Alfaro, did you fix the problem?

I have not found the solution. I opened a ticket with support.

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