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ESET Dynamic Threat Defense is not activated or license is invalid


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Hi,

We have purchased EDTD and licenses are applied to our PCs but sometimes prior to the license being applied, we get this error in ESET Protect ESET Dynamic Threat Defense is not activated or license is invalid.

Once the license gets applied, there is no error in the client itself but the error can still stick around for up to 2 days in ESET Protect.

Are there any settings for these notifications to clear quicker as they are mis-leading when the issue is no longer present on a client?

Thanks

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  • Administrators

That's because the policy enabling EDTD is applied prior to the activation of EDTD.

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That's correct but why is the error not clearing in ESET Protect at the next agent poll interval?

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  • Administrators

This will be addressed in the Antivirus and antispyware module 1573.

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