kamiran.asia 5 Posted February 23, 2021 Share Posted February 23, 2021 Hi Dears. Many of our customers have Windows Server 2008 or 2008R2 that Sha2 Updates can not be installed. ( because of Technically problem or Rollback SHA2 updates) Version 6.5.12018.0 just became yellow this week ! While support-eol.eset.com show that FS 6.5.12018 wil not have SHA2 problem on Server 2008 (Not Updated) What can we do ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 23, 2021 Administrators Share Posted February 23, 2021 Please contact your local ESET distributor regarding this. Link to comment Share on other sites More sharing options...
kamiran.asia 5 Posted February 24, 2021 Author Share Posted February 24, 2021 19 hours ago, Marcos said: Please contact your local ESET distributor regarding this. Thank you dear , We contact Distributor, They Said there is noway to support non updated WinServer2008 ! right now ESET support winXP with ver 6.5 , Why 2008Server will not support with FS 6.5 ? What can we do right now ? Link to comment Share on other sites More sharing options...
kamiran.asia 5 Posted February 25, 2021 Author Share Posted February 25, 2021 ESET file Security 6.5 is currently supported for XP. Why it is become yellow and alert users to upgrade on Server 2008? While it will work on windows Xp after April 15th 2021. It seems that this alert in windows 2008 is not correct because it will not facing problem after April 15th 2021. Am i right or not ? Link to comment Share on other sites More sharing options...
kamiran.asia 5 Posted March 5, 2021 Author Share Posted March 5, 2021 Any update dear @Marcos about this topic ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted March 5, 2021 Administrators Share Posted March 5, 2021 EOL products will stop receiving module updates in a few months. There are Windows updates for both Windows Server 2008 SP2 and Windows Server 2008 R2 SP1 that add SHA-2 code signing support so with these updates you should be able to install EFSW 7.2 and EFSW 7.3 respectively. Please contact your local ESET distributor for information about extended update support for EOLed products as well as for information how to hide the notification. The distributor should be able to help, at least they can contact ESET HQ for further information and assistance. Should they be unable to help you, let me know and provide me with the ticket ID so that we can inquire them about the case. Last but not least, we strongly recommend upgrading the OS to a version fully supported by its manufacturer. While I understand that it may be not acceptable by the user to pay for the latest Windows Server version, the user can consider migration to Linux. The point is to receive security updates for the OS and thus keep it secure, otherwise even installing an AV won't make it secure enough. Link to comment Share on other sites More sharing options...
kamiran.asia 5 Posted March 5, 2021 Author Share Posted March 5, 2021 51 minutes ago, Marcos said: EOL products will stop receiving module updates in a few months. There are Windows updates for both Windows Server 2008 SP2 and Windows Server 2008 R2 SP1 that add SHA-2 code signing support so with these updates you should be able to install EFSW 7.2 and EFSW 7.3 respectively. Please contact your local ESET distributor for information about extended update support for EOLed products as well as for information how to hide the notification. The distributor should be able to help, at least they can contact ESET HQ for further information and assistance. Should they be unable to help you, let me know and provide me with the ticket ID so that we can inquire them about the case. Last but not least, we strongly recommend upgrading the OS to a version fully supported by its manufacturer. While I understand that it may be not acceptable by the user to pay for the latest Windows Server version, the user can consider migration to Linux. The point is to receive security updates for the OS and thus keep it secure, otherwise even installing an AV won't make it secure enough. Thank you very much dear @Marcos. Our Customer again create a ticket ,mentioned your help and they are waiting for ESET response. I will inform you if they can not help them. Case #501795 - "Extended update support for EOLed products" has been created for you. ESET North America Technical Support. Link to comment Share on other sites More sharing options...
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