Fazir 0 Posted February 23, 2021 Share Posted February 23, 2021 Hi all, Need help on how to deploy/install Endpoint to client MacOs. Agent has been installed but from the ESMC I cannot see the client/computer name. thank you Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted February 23, 2021 Administrators Share Posted February 23, 2021 Please check /Library/Application Support/com.eset.remoteadministrator.agent/Logs/status.html and trace.log for possible errors. Link to comment Share on other sites More sharing options...
Fazir 0 Posted February 26, 2021 Author Share Posted February 26, 2021 Managed to get the into the logs status. And found that the 'connection failed'. I already change the hostname to ipaddress and result still the same . Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted February 26, 2021 Administrators Share Posted February 26, 2021 Could you please post both status.html and trace.log from the client? Link to comment Share on other sites More sharing options...
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