Anti-theft optimisation warning

[Guest Ian Whyte]

I keep getting a notification saying I need to fix the Anti-theft optimisation warning on my laptop.  However as soon as I click on Check Again it goes green ... for a few minutes.  After that the warning message returns.  How can I stop this circular behaviour please?

[Marcos 4,935]

Please open a support ticket with your local ESET distributor. Screen shots, information about the device and your my.eset.com account will be needed.

[Guest Who is that please?]

Who is my local distributor?  I purchased it directly from the Est website.

[Marcos 4,935]

Since you are not registered in our forum, we don't know what country you are from. You can go to www.eset.com and then select your country.

[Guest Where am I?]

I am in the UK and I have registered with Eset.

Please just answer the original question!

[Marcos 4,935]

You have posted as an unregistered user in the forum for unregistered users. One of this forum rules is:

4, Ask only simple questions. If you want to report an issue, inquire about your license, etc., create a forum account first. This forum is not intended for lengthy discussions.

Therefore I recommend contacting ESET UK for assistance. You can also create a forum account and drop me a personal message with:
- your my.eset.com email address
- the name of the device that is reporting the warning

If we're unable to help you here, you should contact customer care of ESET UK.