FrozT 0 Posted February 22, 2021 Share Posted February 22, 2021 I have Parental Controls on my son's PC and it can be a bit excessive to manage. Especially since it classifies everything as malicious. microsoft.com - Malicious - Blocked bing.com - Malicious - Blocked spotify.com - Malicious - Blocked live.com - Malicious - Blocked roblox.com - Malicious - Blocked xbox.com - Malicious - Blocked gstatic.com - Malicious - Blocked digicert.com - Malicious - Blocked c'mon, this is getting ridiculous. I can't keep adding every site as an exception. Why would it be so aggressively categorizing things as malicious. Link to comment Share on other sites More sharing options...
EricW 0 Posted February 22, 2021 Share Posted February 22, 2021 We're seeing excessive URL blocking on or corporate clients after today's update as well, not sure if it's related. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,191 Posted February 22, 2021 Administrators Share Posted February 22, 2021 You have posted in a wrong forum so we don't know if you are using a home or business ESET product. Anyways, I was unable to reproduce the issue and getting correct classification in the product: hxxp://xbox.com;Category: Hobbies & Interests Should you still have the issue, please carry on as follows: - enable advanced parental/web control logging in the advanced setup -> tools -> diagnostics - reproduce the issue - disable logging - collect logs with ESET Log Collector and upload the generated archive here. Link to comment Share on other sites More sharing options...
ludolf 3 Posted February 22, 2021 Share Posted February 22, 2021 I can confirm, we had the same issue. We are using Eset Endpoint Security 8.0.2028 Business. Web Control / Phish/Fraud category rule blocked some corporate and some public websites. Currently I cannot reproduce the issue. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,191 Posted February 22, 2021 Administrators Share Posted February 22, 2021 It is said there was an issue with website categorization at ~3-4 AM CET caused by a failure at the url categorization provider. That's why I could not reproduce it earlier today. Link to comment Share on other sites More sharing options...
EricW 0 Posted February 22, 2021 Share Posted February 22, 2021 Thanks Marcos. Has ESET released any official notification about this yet? I haven't heard back from technical support and we disabled the affected category for the entire company last night because it was blocking our corporate timesheet application. We would like confirmation from ESET that the issue is resolved before re-enabling it. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,191 Posted February 22, 2021 Administrators Share Posted February 22, 2021 The issue was at the url categorization provider. I've learned about it after investigating the issue that you reported here. Link to comment Share on other sites More sharing options...
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