FrozT 0 Posted February 22 Share Posted February 22 I have Parental Controls on my son's PC and it can be a bit excessive to manage. Especially since it classifies everything as malicious. microsoft.com - Malicious - Blocked bing.com - Malicious - Blocked spotify.com - Malicious - Blocked live.com - Malicious - Blocked roblox.com - Malicious - Blocked xbox.com - Malicious - Blocked gstatic.com - Malicious - Blocked digicert.com - Malicious - Blocked c'mon, this is getting ridiculous. I can't keep adding every site as an exception. Why would it be so aggressively categorizing things as malicious. Quote Link to post Share on other sites
EricW 0 Posted February 22 Share Posted February 22 We're seeing excessive URL blocking on or corporate clients after today's update as well, not sure if it's related. Quote Link to post Share on other sites
Administrators Marcos 3,591 Posted Monday at 07:10 AM Administrators Share Posted Monday at 07:10 AM You have posted in a wrong forum so we don't know if you are using a home or business ESET product. Anyways, I was unable to reproduce the issue and getting correct classification in the product: hxxp://xbox.com;Category: Hobbies & Interests Should you still have the issue, please carry on as follows: - enable advanced parental/web control logging in the advanced setup -> tools -> diagnostics - reproduce the issue - disable logging - collect logs with ESET Log Collector and upload the generated archive here. Quote Link to post Share on other sites
ludolf 3 Posted Monday at 08:51 AM Share Posted Monday at 08:51 AM I can confirm, we had the same issue. We are using Eset Endpoint Security 8.0.2028 Business. Web Control / Phish/Fraud category rule blocked some corporate and some public websites. Currently I cannot reproduce the issue. Quote Link to post Share on other sites
Administrators Marcos 3,591 Posted Monday at 01:59 PM Administrators Share Posted Monday at 01:59 PM It is said there was an issue with website categorization at ~3-4 AM CET caused by a failure at the url categorization provider. That's why I could not reproduce it earlier today. Quote Link to post Share on other sites
EricW 0 Posted Monday at 04:33 PM Share Posted Monday at 04:33 PM Thanks Marcos. Has ESET released any official notification about this yet? I haven't heard back from technical support and we disabled the affected category for the entire company last night because it was blocking our corporate timesheet application. We would like confirmation from ESET that the issue is resolved before re-enabling it. Quote Link to post Share on other sites
Administrators Marcos 3,591 Posted Monday at 04:46 PM Administrators Share Posted Monday at 04:46 PM The issue was at the url categorization provider. I've learned about it after investigating the issue that you reported here. Quote Link to post Share on other sites
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