infotechmb 0 Posted February 15 Share Posted February 15 Hello I have fiew clients with ESMC/ESET Protect and they generate PDF report and send me email every day. Sometime one client (different) not send scheduled report with comment: ReportPrinter: ReportPrinterTool exited with: Failed to print report with: QtReportPrinter: Operation timeout [code:20] How can I diagnose this / increase this time / automatic renew report if failed? Link to comment Share on other sites More sharing options...
ESET Staff MartinK 346 Posted February 15 ESET Staff Share Posted February 15 I would recommend to open support ticket, where required logs will be requested. Otherwise it might be difficult to find problem: it might be performance related, for example report might be too large, or system resource might be insufficient, as report generating operation is CPU-intensive. Link to comment Share on other sites More sharing options...
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