Ionut C. 0 Posted February 11 Share Posted February 11 (edited) After update, in Widget Product version status, Mobile appear grey and devices Unknown, as in attach. In Android devices both devices apear correctly, without any problems. The platform is VA (CentOS) Edited February 11 by Ionut C. Link to comment Share on other sites More sharing options...
ESET Staff MartinK 346 Posted February 11 ESET Staff Share Posted February 11 Any chance this has recovered in the meantime? Version check status re-calculation might take some time (should be no more than 1 hour in case ESET repository servers are available). Link to comment Share on other sites More sharing options...
Ionut C. 0 Posted February 12 Author Share Posted February 12 still nothing changed Link to comment Share on other sites More sharing options...
DavidFainshtein 3 Posted February 15 Share Posted February 15 Following. Same problem here. Link to comment Share on other sites More sharing options...
WojtekM 0 Posted February 15 Share Posted February 15 Bump! Same problem here. Link to comment Share on other sites More sharing options...
gchapmangt 0 Posted February 22 Share Posted February 22 I'm looking into installing this update on my server soon. But I can't find any information prerequisite information such as size of the update, estimated install time, or if I need to reboot afterwards. Is anybody able to provide this? Link to comment Share on other sites More sharing options...
DavidFainshtein 3 Posted February 22 Share Posted February 22 4 minutes ago, gchapmangt said: I'm looking into installing this update on my server soon. But I can't find any information prerequisite information such as size of the update, estimated install time, or if I need to reboot afterwards. Is anybody able to provide this? It's relatively small update, if you're updating from the previous version, which is 8.0.16.0. Took a few minutes on the server side. The problem, as always, is the requirement to update the Management Agents as well. Link to comment Share on other sites More sharing options...
ESET Staff MartinK 346 Posted February 25 ESET Staff Share Posted February 25 On 2/23/2021 at 12:00 AM, DavidFainshtein said: It's relatively small update, if you're updating from the previous version, which is 8.0.16.0. Took a few minutes on the server side. The problem, as always, is the requirement to update the Management Agents as well. Actually recent release 8.0.19.0 updates only EP server and console, so there is no need to update management agents in case they were already on version 8.0. Link to comment Share on other sites More sharing options...
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