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ESET Real Time Security Protection Not Found


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Guest Simona

Hi,

I just bought Macbook Pro with MacOS Big Sur 11.1. I downloaded eset cybersecurity pro, which I had on my macbook air with the same OS before. The problem is that when I downloaded it on my new mac, it keeps giving me error that Real-Time file system security protection needs to have a full disk access. The problem is that there's no option of enabling real-time protection full disk access. 

https://ibb.co/TR9df0Q - screenshot of given error and system preferences of my macbook.

What should I do? I tried reinstalling, but nothing happened.

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  • Administrators

For some reason ESET Real-time protection is missing in the right-side panel.

What version of ECS did you attempt to install? I'd recommend opening a support ticket with your local ESET distributor and providing logs collected as per https://support.eset.com/en/kb3404.

If you would like to continue here, please sign up, create a forum account and post in the appropriate product forum.

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