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Cannot Login to ESET Business Account


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i have lost my EBA Account and i lost my backup code too.

is there any other way to open my eba account ?


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- ESET Secure is uninstalled while refreshing the device

 

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Hello, your backup codes should have been e-mailed to you once you have activated 2FA for EBA

You will have to contact ESET Support, verify the account ownership, and from there we might be able to help you (like disable the FA via impersonation). 

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20 hours ago, MichalJ said:

Hello, your backup codes should have been e-mailed to you once you have activated 2FA for EBA

You will have to contact ESET Support, verify the account ownership, and from there we might be able to help you (like disable the FA via impersonation). 

Thanks for the answer, I will try to contact ESET support.
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