dar123 0 Posted February 6, 2021 Share Posted February 6, 2021 Eset is overall pathetic 2 week passed but I am not able to activate my product on my laptop.. customer care says there is no product purchased they see on my name.. I can see my product key got registerd on 26th Jan 2021. on my laptop application ask for username and password.. Eset gave me activation key.. Now how am I suppose to use activation key where application ask only for username and passord.. I tried with myeset credentioal but application says its not valid.. Very bad exprience with Eset and customercare not even mails you from eset.. they mail you from differenty mail ID so how am I suppose to trust ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,257 Posted February 6, 2021 Administrators Share Posted February 6, 2021 Couldn't it be that you installed the legacy ESET NOD32 Antivirus for Linux desktop? Any current product requires a license key for activation. Link to comment Share on other sites More sharing options...
MrWrighty 6 Posted February 6, 2021 Share Posted February 6, 2021 What is the product version you are installing. It should only be asking for an activation key. Where did you buy the product. Link to comment Share on other sites More sharing options...
dar123 0 Posted February 6, 2021 Author Share Posted February 6, 2021 (edited) I have downloaded appliation from my.eset.com after login there is option in license manage.. it shows eset nod 32 antivirus 4 in linux Ubuntu (latest version) I have purchased it from Amazon wherein I got activation key. This activation key I have registered in my.eset.com portal on 26th. I have attached screenshot for your reference. Please guide on how to activate my subscription on my laptop? Edited February 6, 2021 by dar123 Link to comment Share on other sites More sharing options...
dar123 0 Posted February 6, 2021 Author Share Posted February 6, 2021 1 hour ago, Marcos said: Couldn't it be that you installed the legacy ESET NOD32 Antivirus for Linux desktop? Any current product requires a license key for activation. what do you mean by legacy eset nod32? I have downloaded from my.eset.com ... how should I activate can you please guide? Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,257 Posted February 6, 2021 Administrators Solution Share Posted February 6, 2021 Please check your private messages for your U/P. Link to comment Share on other sites More sharing options...
nosch 0 Posted February 16, 2021 Share Posted February 16, 2021 Please also send me my username and password... Will there be an update of the ESET NOD32 Antivirus for Linux desktop? Thanks! Link to comment Share on other sites More sharing options...
Administrators Marcos 5,257 Posted February 17, 2021 Administrators Share Posted February 17, 2021 13 hours ago, nosch said: Please also send me my username and password... Will there be an update of the ESET NOD32 Antivirus for Linux desktop? Sent via PM. Link to comment Share on other sites More sharing options...
HFran 0 Posted February 17, 2021 Share Posted February 17, 2021 It seems I have the same problem: downloaded and installed ESET NOD32 Antivirus 4 (Ver. 4.0.96.0) for Linux from ESET Downloads (no third party) and bougth licenses. I got license keys and have a software which doesn't accept keys but wants username/password. What is the solution, please? Link to comment Share on other sites More sharing options...
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