Error while loading spanish installer to Client software deployment

[Mauricio Osorio 1]

Hi guys,

We are trying to load the installer to the EEE console but when trying to load it we get this error:

We have tried to delete the installers that we had previously loaded but the problem persists.

The EEE Server is in its latest version 3.2.0 and the installer we are trying to upload is 5.0.8.4 versión in spanish, but if we try to upload english version it works but not in spanish. We need spanish installer, can you help us?

We downloaded the installer from here: https://download.eset.com/com/eset/apps/business/deslock/client/latest/eee_nt64_enu.msi

Edited January 27, 2021 by Mauricio Osorio
Adding information

[Mauricio Osorio 1]

I was checking both installers and i realise that the spanish installer does not posses a digital signature at all:

that is the reason why the server is not accepting that installer...

How can i fix this?.

[Rendekovic 13]

Hello @Mauricio Osorio,

I am really sorry for the inconvenience. We will correct this ASAP (1-2 work days), unsigned version must have been uploaded by mistake.

Best regards

Ervin Rendek, Product Manager for Encryption

 

[Rendekovic 13]

@Mauricio Osorio hi, it should be OK now, please let me know if the problem persists

[Mauricio Osorio 1]

Thanks for your help!!!

The problem is solved!.