Mauricio Osorio 2 Posted January 27, 2021 Share Posted January 27, 2021 (edited) Hi guys, We are trying to load the installer to the EEE console but when trying to load it we get this error: We have tried to delete the installers that we had previously loaded but the problem persists. The EEE Server is in its latest version 3.2.0 and the installer we are trying to upload is 5.0.8.4 versión in spanish, but if we try to upload english version it works but not in spanish. We need spanish installer, can you help us? We downloaded the installer from here: https://download.eset.com/com/eset/apps/business/deslock/client/latest/eee_nt64_enu.msi Edited January 27, 2021 by Mauricio Osorio Adding information Link to comment Share on other sites More sharing options...
Mauricio Osorio 2 Posted January 27, 2021 Author Share Posted January 27, 2021 I was checking both installers and i realise that the spanish installer does not posses a digital signature at all: that is the reason why the server is not accepting that installer... How can i fix this?. Link to comment Share on other sites More sharing options...
ESET Staff Rendekovic 13 Posted January 29, 2021 ESET Staff Share Posted January 29, 2021 Hello @Mauricio Osorio, I am really sorry for the inconvenience. We will correct this ASAP (1-2 work days), unsigned version must have been uploaded by mistake. Best regards Ervin Rendek, Product Manager for Encryption Link to comment Share on other sites More sharing options...
ESET Staff Rendekovic 13 Posted February 1, 2021 ESET Staff Share Posted February 1, 2021 @Mauricio Osorio hi, it should be OK now, please let me know if the problem persists Link to comment Share on other sites More sharing options...
Mauricio Osorio 2 Posted February 1, 2021 Author Share Posted February 1, 2021 Thanks for your help!!! The problem is solved!. Link to comment Share on other sites More sharing options...
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