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Error while loading spanish installer to Client software deployment


Mauricio Osorio
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Hi guys,

We are trying to load the installer to the EEE console but when trying to load it we get this error:

image.thumb.png.67d56c1d460ad9d52f0ced2a2a41e674.png

We have tried to delete the installers that we had previously loaded but the problem persists.

The EEE Server is in its latest version 3.2.0 and the installer we are trying to upload is 5.0.8.4 versión in spanish, but if we try to upload english version it works but not in spanish. We need spanish installer, can you help us?

We downloaded the installer from here: https://download.eset.com/com/eset/apps/business/deslock/client/latest/eee_nt64_enu.msi

Edited by Mauricio Osorio
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I was checking both installers and i realise that the spanish installer does not posses a digital signature at all:

image.thumb.png.81572045d8d37acd05aeb7f6e5798029.png

that is the reason why the server is not accepting that installer...

How can i fix this?.

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  • ESET Staff

Hello @Mauricio Osorio,

I am really sorry for the inconvenience. We will correct this ASAP (1-2 work days), unsigned version must have been uploaded by mistake.

Best regards

Ervin Rendek, Product Manager for Encryption

 

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