Agent deployment failing because old Endpoint Security version is blocking the communication.

[Berventx 0]

Hello,

I want to deploy ESET agents for a company but they had previous Eset Endpoint Security programs installed which are blocking the agent installer on the network. I had this problem before and then i manually installed every ESET agent on all computers but that took a lot of time. 

The message is telling me that the network path is not found but i can ping the computers.

So my question is if it is somehow possible to do this remotely with a work around or do i really need to install every agent manually again?

Thanks in advance!

 

[MartinK 384]

Could you please provide more details of deployment method you are using? Is ESET product, i.e. firewall blocking remote connection used by "Remote deployment task" or "RemoteDeploymentTool". If so, this method won't work as there is no "hole" in firewall that would enable you to do this. If this is the case, only solution would be to use different deployment methods, for example third-party deployment mechanisms if availabe (GPO/SCCM in case of AD environment) or possibly other remote management tools is present.
In case there is no alternative for remote connection, it won't be possible to reinstall products remotely. It might complicate deployment itself, but previously installed ESET product is just doing it's job, as method used for remote deployment is often used for spreading of malicious files...