red 0 Posted January 22, 2021 Share Posted January 22, 2021 Hi, I just installed ESET 14.0 and tried to download programs from Microsoft Store, but it failed, I found the error codes related to windows defender. I suspected it's ESET avoid me to download because windows defender can't turn on. Can anyone help asap? thanks Link to comment Share on other sites More sharing options...
red 0 Posted January 22, 2021 Author Share Posted January 22, 2021 PS C:\Users\user> Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} Add-AppxPackage : Deployment failed with HRESULT: 0x80073D0A, 無法安裝套件，因為 Windows defender not activated。請啟用 Windo ws 防火牆服務，然後再試一次。 錯誤 0x80073D0A: 無法安裝套件 Microsoft.WindowsStore_12011.1001.1.0_x64__8wekyb3d8bbwe，因為防火牆服務未執行。請確定防 火牆服務已啟用且已啟動。 NOTE: For additional information, look for [ActivityId] b6ffd457-f0cc-0006-90f3-ffb6ccf0d601 in the Event Log or use th e command line Get-AppPackageLog -ActivityID b6ffd457-f0cc-0006-90f3-ffb6ccf0d601 At line:1 char:61 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand When I tried get the MS Store app, it sounds like the windows defender not activitaed. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,281 Posted January 22, 2021 Administrators Share Posted January 22, 2021 Please provide logs collected with ESET Log Collector for a start. Link to comment Share on other sites More sharing options...
red 0 Posted January 22, 2021 Author Share Posted January 22, 2021 Here it is , it's really frusturated, I can't open the MS Store after wsreset, and can't download app by powershell, thanks for help eis_logs.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 5,281 Posted January 22, 2021 Administrators Share Posted January 22, 2021 Does temporarily disabling protocol filtering or SSL filtering make a difference? Also I've noticed that you have the LiveGrid Feedback system disabled. I strongly recommend enabling it which will also activate some additional protection mechanisms in Ransomware shield and may also improve detection and cleaning of new threats. Link to comment Share on other sites More sharing options...
red 0 Posted January 22, 2021 Author Share Posted January 22, 2021 2 minutes ago, Marcos said: Does temporarily disabling protocol filtering or SSL filtering make a difference? Also I've noticed that you have the LiveGrid Feedback system disabled. I strongly recommend enabling it which will also activate some additional protection mechanisms in Ransomware shield and may also improve detection and cleaning of new threats. how to do of both steps? can you elaborate them clearly???? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,281 Posted January 22, 2021 Administrators Share Posted January 22, 2021 Please purchase a license first or activate a 30-day trial version. Link to comment Share on other sites More sharing options...
red 0 Posted January 22, 2021 Author Share Posted January 22, 2021 12 minutes ago, red said: how to do of both steps? can you elaborate them clearly???? I disabled web/email , phishing and I actually DISABLED most of settings, still don't work, so Ihave to remove ESET??? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,281 Posted January 22, 2021 Administrators Share Posted January 22, 2021 We provide support only to paying or trial users. Please uninstall ESET Internet Security, install it from scratch and activate a 30-day trial version. Should the problem persist, provide fresh ELC logs. Link to comment Share on other sites More sharing options...
red 0 Posted January 22, 2021 Author Share Posted January 22, 2021 3 minutes ago, red said: I disabled web/email , phishing and I actually DISABLED most of settings, still don't work, so Ihave to remove ESET??? disabled SSL/TLS DON"T WORK Link to comment Share on other sites More sharing options...
itman 1,752 Posted January 22, 2021 Share Posted January 22, 2021 Did you do as @Marcosinstructed here: https://forum.eset.com/topic/27115-eset-140-dont-allow-software-download-from-microsoft-store-9x8007dd0a-urgent/?do=findComment&comment=127990 ? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,281 Posted January 22, 2021 Administrators Share Posted January 22, 2021 1 hour ago, itman said: Did you do as @Marcosinstructed here: https://forum.eset.com/topic/27115-eset-140-dont-allow-software-download-from-microsoft-store-9x8007dd0a-urgent/?do=findComment&comment=127990 ? That was not an issue according to the config. I've asked OP to use either a legit or trial license before we help troubleshoot the issue. Link to comment Share on other sites More sharing options...
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