Michael Hellingman 0 Posted January 19 Share Posted January 19 MAC OSX Big Sure version 11.1 - ERAAgent installed on client but not running in Activity Monitor I have reinstalled and totaly removed all ESET products from the system more times and installed following procedure https://support.eset.com/en/kb7750-deploy-the-eset-management-agent-to-a-macos-client-using-agent-live-installer-8x But still the ESET Management Agent ERAAgent is not showing in the Activity Monitor The real status after installation The status how it should be described in the procedure of article kb7750: Quote Link to post Share on other sites
ESET Staff MartinK 332 Posted January 19 ESET Staff Share Posted January 19 Just for verification, but is actually AGENT connecting to management console? Or is it possible to verify whether relevant process is running via command: pgrep ERAAgent that is supposed to return process id number in case process is running? Asking as from provided screenshots it seems that new macOS uses different view to running processes, where detailed list of processes, especially those running by system seems to be missing, which might be reason for confusion. This will probably require changes in documentation once confirmed. Quote Link to post Share on other sites
Michael Hellingman 0 Posted January 20 Author Share Posted January 20 On 1/19/2021 at 8:03 PM, MartinK said: Just for verification, but is actually AGENT connecting to management console? Or is it possible to verify whether relevant process is running via command: pgrep ERAAgent that is supposed to return process id number in case process is running? Asking as from provided screenshots it seems that new macOS uses different view to running processes, where detailed list of processes, especially those running by system seems to be missing, which might be reason for confusion. This will probably require changes in documentation once confirmed. Found it PID 123 but only visible trough the CPU Proceses Quote Link to post Share on other sites
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