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“web control” block all web site


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I found that “web control” block all web site from yesterday. The log said “limited direct cloud connectivity” for "web control" component.

 

If I need to browse the web site, I must disable “web control”.

 

I did not modify any setting in eset software.

 

How to solve it ?

 

Thanks.webcontrol.thumb.jpg.1ee5dee5beda65cac4ad89793b09a613.jpg

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Please make sure to allow communication with ESET's Web Control servers on port 53535 on a firewall as per https://support.eset.com/en/kb332:

  • Base domain for DNS queries: e5.sk
  • Make sure to open UDP port 53535 for the addresses in the table below and allow requests to your local DNS server (UDP/TCP port 53).
Hostname IP address
h1-arsp01-v.eset.com 91.228.166.42
h1-arsp02-v.eset.com 91.228.166.43
h3-arsp01-v.eset.com 91.228.167.141
h3-arsp02-v.eset.com 91.228.167.142
h5-arsp01-v.eset.com 38.90.226.14
h5-arsp02-v.eset.com 38.90.226.15
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