tmuster2k 22 Posted January 12, 2021 Posted January 12, 2021 Trying to run the Upload quarantined object task but keeps failing. (ESET PROTECT 8.x) 1. Can this only be run when on Domain or will it work on Workgroup using Local Admin credentials? 2. Can you save this file locally on the Upload Path. example. c:\quarantine 3. If saving to share on another server for example would this be correct format >> //server/share or \\server\share or \\server\c$\share? 4. Would the target for this task be the machine where the quarantined object is currently housed?
Administrators Marcos 5,468 Posted January 13, 2021 Administrators Posted January 13, 2021 I would recommend opening a support ticket with your local ESET distributor for troubleshooting. There can be many reasons why Endpoint cannot save files to a network share.
tmuster2k 22 Posted January 13, 2021 Author Posted January 13, 2021 15 hours ago, Marcos said: I would recommend opening a support ticket with your local ESET distributor for troubleshooting. There can be many reasons why Endpoint cannot save files to a network share. I tried it on different environment using ESET PROTECT CLOUD and still fails. I even set share to "everyone". Nothing in trace log showing any details of failure to upload.
tmuster2k 22 Posted January 13, 2021 Author Posted January 13, 2021 (edited) Marcos. If saving to share on another server for example would this be correct format >> //server/share or \\server\share or \\server\c$\share? can you provide example of correct format? Edited January 13, 2021 by tmuster2k
Administrators Marcos 5,468 Posted January 13, 2021 Administrators Posted January 13, 2021 4 minutes ago, tmuster2k said: Marcos. If saving to share on another server for example would this be correct format >> //server/share or \\server\share or \\server\c$\share? can you provide example of correct format? Unfortunately I don't have any experience with this so I would recommend opening a support ticket.
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