B_big 0 Posted January 10 Share Posted January 10 Hello, I recently bought myself a new smartphone, after my Google Pixel 2XL run out of system and security updates. Since that time I can't unlock the apps, which I added to the <Option> <App-lock> with my fingerprint no more. The window doesn't react anymore, and I have to minimize or close it to get access to the <Unlock with PIN> option. That is annoying and not really comfortable. I guess it must be the new device, because with the older everything worked proper. The new Google Pixel 4a (5G) runs on Andriod 11 with all current updates. Meanwhile, I have deactivated this option, but for me this isn't a really secure solution. Any help is appreciated. Quote Link to post Share on other sites
Administrators Marcos 3,573 Posted January 11 Administrators Share Posted January 11 Please open a support ticket via the built-in form and let logs to be submitted. Quote Link to post Share on other sites
B_big 0 Posted January 11 Author Share Posted January 11 21 minutes ago, Marcos said: Please open a support ticket via the built-in form and let logs to be submitted. Done today 09.45h Quote Link to post Share on other sites
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