Alana 0 Posted January 8 Share Posted January 8 Since installing Eset Cyber Security on my 2019 MacBook Pro - every time I boot up, the desktop freezes and all I get is the spinning pizza wheel. I have to shut down and retry booting. Can someone please advise why this is happening? Many thanks Quote Link to post Share on other sites
Administrators Solution Marcos 3,596 Posted January 8 Administrators Solution Share Posted January 8 If the issue occurs with the latest version of ECS, please collect logs as per https://support.eset.com/en/kb3404 and open a support ticket with your local ESET distributor. Quote Link to post Share on other sites
maverickws 0 Posted January 13 Share Posted January 13 On 1/8/2021 at 12:43 PM, Alana said: Since installing Eset Cyber Security on my 2019 MacBook Pro - every time I boot up, the desktop freezes and all I get is the spinning pizza wheel. I have to shut down and retry booting. Can someone please advise why this is happening? Many thanks Dear Alana, this is happening due to the unfortunate and mediocre implementation of filters that lock all internet access, making all apps crash. Upon reboot as some apps are then offline, you're able to boot until internet access is restored. This is a brutally awful work by these supposed developers of ESET. Myself as many others have simply uninstalled it to prevent this from happening. Quote Link to post Share on other sites
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