WillowNest 0 Posted January 6, 2021 Share Posted January 6, 2021 Hello, As Marcos requested, I'm starting a new topic to troubleshoot 12.2.30 to 13.2.18 version upgrade on two my computers. I've recently purchased a license and tried to install the latest NOD32. Right after the installation, antivirus GUI crashed multiple times. Initial scan didn't complete and NOD32 service crashed. Exactly the same issue happened on my second workstation running under Windows 10 2004. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,290 Posted January 6, 2021 Administrators Share Posted January 6, 2021 Please carry on as follows: - uninstall ESET - run the ESET Uninstall tool in safe mode to make sure it's removed completely - install the latest version v14 from scratch Should the issue persist, please provide logs collected with ESET Log Collector for a start. Link to comment Share on other sites More sharing options...
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