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Migration from ELA to EBA


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I try to migrate from ELA to EBA and get the message " Cannot associate license"   the licence public id is : 33C-CGV-PUW

Thanks

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  • ESET Staff

Hello FCALPS,

we identified two same e-mails registered on your license. We recommend to erase one of them before migration to EBA.

Regards.

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  • 3 weeks later...

Hello emilota,

Thank you, I cannot find anywhere this dual email registered, could you please indicate where I can find it ? In ELA I suppressed every user and login using the licence key and password.

Syncerely

 

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