Nils 0 Posted January 5 Share Posted January 5 Hi, fresh install and ESET GUI does not start. cat /etc/lsb-release DISTRIB_ID=Ubuntu DISTRIB_RELEASE=20.04 DISTRIB_CODENAME=focal DISTRIB_DESCRIPTION="Ubuntu 20.04.1 LTS" uname -a Linux Nils-Inspiron-7380 5.4.0-58-generic #64-Ubuntu SMP Wed Dec 9 08:16:25 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux Install dpkg -i eea-7.1.8.0-ubuntu18.x86_64.deb no error. Licence /opt/eset/eea/sbin/lic -k xxxx-xxxx-xxxx-xxxx-xxxx no error. Start ESET /opt/eset/eea/lib/install_scripts/egui_autorestart.sh --gapplication-service no error / no GUI. How can I troubleshoot this issue ? Thank you, Nils Quote Link to post Share on other sites
Administrators Marcos 3,596 Posted January 5 Administrators Share Posted January 5 Do you have libappindicator1 installed? Also note that ESET NOD32 Antivirus for Linux desktop v4 has already reached EOL and is not supported. As a temporary replacement we provide ESET Endpoint Antivirus for Linux v7. Quote Link to post Share on other sites
Nils 0 Posted January 5 Author Share Posted January 5 (edited) Hi Marcos, yes it is : dpkg -l libappindicator1 ii libappindicator1 12.10.1+20.04.20200408.1-0ubuntu1 amd64 Application Indicators Where can I find ESET Endpoint Antivirus for Linux v7 ? I found Linux ESET here : eset.com > Download > already client > protection endpoint > ESET Endpoint Antivirus for Linux > Download > File name : eeau.x86_64.bin | File size : 560 MB | Version: 7.1.8.0 => eeau.x86_64.bin gave : eea-7.1.8.0-ubuntu18.x86_64.deb dpkg -l eea ii eea 7.1.8.0 amd64 ESET Endpoint Antivirus Thank you for your help. Nils Edited January 5 by Nils information added Quote Link to post Share on other sites
rmhut 0 Posted January 10 Share Posted January 10 Hello, I face the same problem in a similar environment (after installation of ESET I updated to 5.4.0-59-generic #65-Ubuntu SMP Thu Dec 10 12:01:51 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux). Is there any solution? Mario Quote Link to post Share on other sites
dennisfromhb 0 Posted February 9 Share Posted February 9 I also have Ubuntu 20 and ESET Installer version 8. Two of us have successfully installed the product with our business license, and do not see a UI as before with the earlier version, which was cleanly uninstalled. Is there a UI? What do I need to do to enable it? Quote Link to post Share on other sites
Administrators Marcos 3,596 Posted February 9 Administrators Share Posted February 9 5 hours ago, dennisfromhb said: I also have Ubuntu 20 and ESET Installer version 8. Two of us have successfully installed the product with our business license, and do not see a UI as before with the earlier version, which was cleanly uninstalled. Is there a UI? What do I need to do to enable it? You have posted in the NOD32 AV for Linux desktop forum which a a product for consumers. If you have Endpoint v7, it has no gui and the appropriate forum for this product is https://forum.eset.com/forum/34-eset-endpoint-products/. Quote Link to post Share on other sites
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