Was bedeutet dieser Fehlercode beim eintragen der Lizenz: 2051a000 (What does this error code 2051a000 mean)

[annakyra 0]

Hallo, aufgrund Handywechsel wollte ich meine Eset Lizenz im neuen Handy eintragen, aber es kommt immer wieder nur Kommunikationsfehler 2051a000, finde leider keine Beschreibung, was sich dahinter verbirgt. Tippfehler sind eigentlich ausgeschlossen, da ich Key per Copy and Paste eingefügt habe, bei alten Gerät wurde alles gelöscht.

VG

 

Machine translation :

I would like to enter my license in a new mobile phone but it will always end with the communication error 2051a000, it doesn't give any description. It is clear that the Key for Copy and Paste can be used if all devices have been deleted.

Edited January 4 by Marcos
Machine translation added

[annakyra 0]

sorry, den ersten Satz hat es zerhauen... nach Handywechsel Eset Lizenz eingetragen....

[itman 951]

This is an English language only forum. Please repost in English.

[RogerKr 0]

Same Issue here. I switched to a new cellphone. Deinstalled Eset on the old Cellphone and Installed on the new one. When i was entering my Licenz Key I got the following Message:

Error getting the license file (2051a000)

I have bought ESET Multi Device Security 2020. First Device was activated on Feb.14.2020

 

[Marcos 3,626]

18 minutes ago, RogerKr said:

Same Issue here. I switched to a new cellphone. Deinstalled Eset on the old Cellphone and Installed on the new one. When i was entering my Licenz Key I got the following Message:

Error getting the license file (2051a000)

I have bought ESET Multi Device Security 2020. First Device was activated on Feb.14.2020

 

I was unable to find any purchased license registered with your forum email address. There is only one trial license for ESET Mobile Security. Is that correct? If not, please provide the public license ID in the form of XXX-XXX-XXX.