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VA 7.2.2233 Login failed: Connection has failed with state ''Not connected''

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  • ESET Staff

Thanks for letting us know.

Just to let you know, you probably have quite old "appliance", and even when ESET product itself is upgraded and it will work properly, I would recommend to use "migration" style of upgrade when you will decide to upgrade to next ESET version. It is fairly easy process (documentation link), especially in case there are no custom modification made to operating system / appliance itself. During migration, whole ESET ESMC database is transferred to newly deployed appliance, which might contain various fixes that are not part of standard ESMC upgrade procedure - as an example, later version are using newer third-party components like ODBC drivers and MySQL database itself.

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