jcy 0 Posted December 30, 2020 Share Posted December 30, 2020 server/agent version 7.2.2233 Unable to log in through browser, ssh login is fine. How do I troubleshoot or update? Link to comment Share on other sites More sharing options...
jcy 0 Posted December 30, 2020 Author Share Posted December 30, 2020 Applied the odbinst.ini fix and it did not resolve: [MySQL ODBC 5.3 Unicode Driver] Driver=/usr/lib64/libmyodbc8a.so UsageCount=1 Link to comment Share on other sites More sharing options...
Solution jcy 0 Posted December 30, 2020 Author Solution Share Posted December 30, 2020 resolved with https://support.eset.com/en/kb6760-cannot-connect-to-the-web-console-after-linux-mysql-update-eset-remote-administrator-6x Link to comment Share on other sites More sharing options...
ESET Staff MartinK 383 Posted January 3, 2021 ESET Staff Share Posted January 3, 2021 Thanks for letting us know. Just to let you know, you probably have quite old "appliance", and even when ESET product itself is upgraded and it will work properly, I would recommend to use "migration" style of upgrade when you will decide to upgrade to next ESET version. It is fairly easy process (documentation link), especially in case there are no custom modification made to operating system / appliance itself. During migration, whole ESET ESMC database is transferred to newly deployed appliance, which might contain various fixes that are not part of standard ESMC upgrade procedure - as an example, later version are using newer third-party components like ODBC drivers and MySQL database itself. Link to comment Share on other sites More sharing options...
Recommended Posts