obee 2 Posted December 28, 2020 Share Posted December 28, 2020 (edited) hello, Has anyone experienced on the ESET Protect report template (in the data section) is missing after upgrade from ESMC? My ESET Protect running on centos is there any suggestions to troubleshot it? Edited December 28, 2020 by obee Link to comment Share on other sites More sharing options...
ESET Staff MartinK 384 Posted December 29, 2020 ESET Staff Share Posted December 29, 2020 Could you please clarify what is actually missing? It is not clear from provided screenshot - you are not able to add any new data field to report template? Link to comment Share on other sites More sharing options...
obee 2 Posted December 29, 2020 Author Share Posted December 29, 2020 sorry, i mean unable to add any new data field table columns to a report template, either create new report template or edit existing data to add new data field Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted January 4, 2021 ESET Staff Share Posted January 4, 2021 Hello, as this is issue is unknown to the forum staff, the only suggestion I have is to contact your official ESET distributor and open a support ticket. Maybe, trying a different browser might help. Also provide details, about the version of the console, server, and underlying operating system when opening a ticket. Link to comment Share on other sites More sharing options...
obee 2 Posted January 6, 2021 Author Share Posted January 6, 2021 On 1/4/2021 at 5:24 PM, MichalJ said: Hello, as this is issue is unknown to the forum staff, the only suggestion I have is to contact your official ESET distributor and open a support ticket. Maybe, trying a different browser might help. Also provide details, about the version of the console, server, and underlying operating system when opening a ticket. hello @MichalJ, thanks for your response. after a few days and we check again the problem is solved Link to comment Share on other sites More sharing options...
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